PRIVACY POLICY SUMMARY: Your data is yours, and we're really glad you chose to interact with us. We respect your privacy, and will not ever sell, disclose, or share your information with any third party without your written consent, period.

PRIVACY DETAILS (updated 03/12/2020):

Our primary goal in collecting information is to provide you with a superior online experience using our services. We respect the privacy of our users, are committed to protecting your information, and strive to prevent unauthorized access or disclosure of information provided to us. This Privacy Policy describes our policies and practices with respect to your personal information. 

By visiting (the “Website”) and using any RINTRO Software or Applications, you consent to the practices described in this Privacy Policy.

Personally Identifiable Information

We collect personal information and non-personal information. Personal information is collected from login information, surveys and communications such as e-mail and other online features. For example, we may ask you for your name, birthdate, gender, e-mail address, mailing address, phone number, or other personal information (“personally identifiable information”). You are not required to provide us with this information. However, in many cases we will not be able to provide you with our products or services or assist with any issues or questions that you may have if you fail to provide this information. We strongly advise you NOT to submit to us sensitive information, such as your Social Security Number, unless it is absolutely necessary for the purpose of your communication. Even though we strive to protect your personal information and privacy, we cannot and do not guarantee the security of information you disclose online and you do so at your own risk. 

We also collect non-personal information, such as IP address, browser type and usage information. 

Our website uses "cookies." Please refer to the "Cookies and Other Tracking Devices” section below for information about cookies and how we use them. 

The Website is not intended for children under 13 years of age, and we do not knowingly collect any personally identifiable information from children under 13. 

We strive to use commercially acceptable means to protect your personally identifiable information, but cannot ensure or warrant the security of any information you transmit to us or receive from us. You should create a strong password to access your online account and only access your account through a personal computer or device, as opposed to public computers or public means. Do not access your account through a public or unsecured Wi-Fi service. 

If you provide us with your personally identifiable information, you will be deemed to have consented to the collection, use and disclosure of such information as described in this Privacy Policy. 

Please be advised that, as permitted by local law and regulation, any information that you provide to RINTRO shall become the sole and exclusive property of RINTRO upon submission. RINTRO may disclose information that you have provided us if we have a good faith belief that such disclosure is necessary to (a) comply with the law or legal process served on RINTRO; or (b) protect and defend the rights and property of RINTRO or others; in any event, RINTRO will disclose information only in accordance with applicable regulations.

Cookies and Other Tracking Devices

The Website utilizes a standard technology called cookies which are small strings of text that websites can send to your browser. Cookies help a website determine that a particular browser or user has previously visited the site. We gather and store cookies for users who browse or use the Website. We may use third parties to serve our advertisements on other websites and in serving our advertisements, and these companies may also use cookies and other tracking devices to collect certain information about your visits to other websites. The use of cookies and other tracking devices allows us to measure site activity and to provide a better user experience. Most browsers can be set to prevent the use of cookies, to accept all cookies, to notify you when a cookie is sent, or to reject all cookies. It may not be possible to utilize certain features of the Website if you reject cookies. Please refer to your browser Help instructions to learn more about cookies and how to manage their use.

Web Beacons

RINTRO may utilize web beacons, pixels, clear GIF’s or similar technology to assist in delivering effective web site and App content to you. Web beacons may be used alone or in conjunction with cookies to compile information about your web site and App usage and your interaction with email received from RINTRO. We may use such technologies to gauge the effectiveness of certain communications and marketing campaigns. 

Usage Reporting

RINTRO may utilize the analytics and crash reporting services of a 3rd party to provide us with anonymous statistical and technical information about your usage of our web site and Apps.

How RINTRO Uses Information

We may use your personally identifiable information for a variety of purposes, including without limitation, in the following ways:

  • To allow us to better service you in renting and returning equipment and tools.
  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To contact you regarding rentals, returns, products and other services RINTRO offers.

If you have opted-in to receive our electronic newsletter, we may send you periodic electronic notices. If you would no longer like to receive promotional e-mails or electronic notices from us, please review the "How to Opt-Out, Remove or Modify Information Provided to Us" section below. If you have not opted-in to receive electronic newsletters, you will not receive these electronic communications. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our electronic communications list and receive electronic communications from us. 

We may use and provide to third party service providers comprehensive aggregate anonymous or personal information for various purposes, such as market analysis, traffic patterns, volume usage and related website information. We do not link personally identifiable information with aggregated user data.

Information We Share

We do not sell, license or otherwise disclose any of your personally identifiable information to third parties for their direct marketing purposes without your affirmative consent to such disclosure. 

We may use or disclose your personal information or communications to do things such as: comply with the law or respond to lawful requests or legal process; protect the rights or property of us, our agents, members, customers and others including to enforce our agreements, policies and terms of use; respond to emergencies; initiate, render, bill and collect for products and services; facilitate or verify the appropriate calculation of taxes, fees, or other obligations due to a local, state, or federal government requirement. 

Such information may also be used or transferred as a business asset as part of any merger, acquisition, or sale of company assets, or in the unlikely event of insolvency, bankruptcy or receivership. 

We may share non-identifiable information or information aggregated in a form that does not directly identify you for purposes such as conducting market or traffic flow analysis, and to produce or facilitate production by others of business and marketing reports to share with third parties.

How to Opt-Out, Remove or Modify Information Provided to Us

To modify your e-mail subscriptions or notifications, please click on the “update subscription preferences” or “unsubscribe” icon from the most recent email from RINTRO. Please note that due to email production schedules you may receive emails or electronic notices already in production.

California Residents - Your California Privacy Rights

California residents may request from us certain information concerning the types of personally identifiable information that we may have shared with third parties for their direct marketing purposes. The information, which we will provide free of charge once per calendar year upon request, includes a list of the types of personally identifiable information that we have provided to third parties for their direct marketing purposes and the names and addresses of all third parties which we have shared such information during the past calendar year. To exercise your rights, please send us a written request via email at

Do Not Track Notice

RINTRO does not track its website users over time and across third party websites or online services, and therefore, does not respond to Do Not Track (DNT) signals. We do not knowingly permit third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them.

Third party links

We may include third party links on our site. These third party linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these linked sites (including if a specific link does not work).

Effective Date and Updates to this Policy

The effective date of this Privacy Policy is March 12, 2020. We may update the Privacy Policy at any time in our sole discretion. When the policy is updated, the updated policy will be made available on the Website for your convenience. Posting of the Privacy Policy on our Website and your continued use of the Website or Applications signifies your acceptance of the updated Privacy Policy terms. 

This Privacy Policy applies only to information collected by us. The Website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of any other websites. We encourage you to be aware when you leave the Website and to read the privacy policies of other websites that collect your personal information.

Contact Us

For questions regarding our Privacy Policy, please contact our customer care via email at