PRIVACY DETAILS (updated 03/12/2020):
Personally Identifiable Information
We collect personal information and non-personal information. Personal information is collected from login information, surveys and communications such as e-mail and other online features. For example, we may ask you for your name, birthdate, gender, e-mail address, mailing address, phone number, or other personal information (“personally identifiable information”). You are not required to provide us with this information. However, in many cases we will not be able to provide you with our products or services or assist with any issues or questions that you may have if you fail to provide this information. We strongly advise you NOT to submit to us sensitive information, such as your Social Security Number, unless it is absolutely necessary for the purpose of your communication. Even though we strive to protect your personal information and privacy, we cannot and do not guarantee the security of information you disclose online and you do so at your own risk.
We also collect non-personal information, such as IP address, browser type and usage information.
Our website uses "cookies." Please refer to the "Cookies and Other Tracking Devices” section below for information about cookies and how we use them.
The Website is not intended for children under 13 years of age, and we do not knowingly collect any personally identifiable information from children under 13.
We strive to use commercially acceptable means to protect your personally identifiable information, but cannot ensure or warrant the security of any information you transmit to us or receive from us. You should create a strong password to access your online account and only access your account through a personal computer or device, as opposed to public computers or public means. Do not access your account through a public or unsecured Wi-Fi service.
Please be advised that, as permitted by local law and regulation, any information that you provide to RINTRO shall become the sole and exclusive property of RINTRO upon submission. RINTRO may disclose information that you have provided us if we have a good faith belief that such disclosure is necessary to (a) comply with the law or legal process served on RINTRO; or (b) protect and defend the rights and property of RINTRO or others; in any event, RINTRO will disclose information only in accordance with applicable regulations.
Cookies and Other Tracking Devices
RINTRO may utilize web beacons, pixels, clear GIF’s or similar technology to assist in delivering effective web site and App content to you. Web beacons may be used alone or in conjunction with cookies to compile information about your web site and App usage and your interaction with email received from RINTRO. We may use such technologies to gauge the effectiveness of certain communications and marketing campaigns.
RINTRO may utilize the analytics and crash reporting services of a 3rd party to provide us with anonymous statistical and technical information about your usage of our web site and Apps.
How RINTRO Uses Information
We may use your personally identifiable information for a variety of purposes, including without limitation, in the following ways:
- To allow us to better service you in renting and returning equipment and tools.
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To administer a contest, promotion, survey or other site feature.
- To contact you regarding rentals, returns, products and other services RINTRO offers.
If you have opted-in to receive our electronic newsletter, we may send you periodic electronic notices. If you would no longer like to receive promotional e-mails or electronic notices from us, please review the "How to Opt-Out, Remove or Modify Information Provided to Us" section below. If you have not opted-in to receive electronic newsletters, you will not receive these electronic communications. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our electronic communications list and receive electronic communications from us.
We may use and provide to third party service providers comprehensive aggregate anonymous or personal information for various purposes, such as market analysis, traffic patterns, volume usage and related website information. We do not link personally identifiable information with aggregated user data.
Information We Share
We do not sell, license or otherwise disclose any of your personally identifiable information to third parties for their direct marketing purposes without your affirmative consent to such disclosure.
Such information may also be used or transferred as a business asset as part of any merger, acquisition, or sale of company assets, or in the unlikely event of insolvency, bankruptcy or receivership.
We may share non-identifiable information or information aggregated in a form that does not directly identify you for purposes such as conducting market or traffic flow analysis, and to produce or facilitate production by others of business and marketing reports to share with third parties.
How to Opt-Out, Remove or Modify Information Provided to Us
To modify your e-mail subscriptions or notifications, please click on the “update subscription preferences” or “unsubscribe” icon from the most recent email from RINTRO. Please note that due to email production schedules you may receive emails or electronic notices already in production.
California Residents - Your California Privacy Rights
California residents may request from us certain information concerning the types of personally identifiable information that we may have shared with third parties for their direct marketing purposes. The information, which we will provide free of charge once per calendar year upon request, includes a list of the types of personally identifiable information that we have provided to third parties for their direct marketing purposes and the names and addresses of all third parties which we have shared such information during the past calendar year. To exercise your rights, please send us a written request via email at firstname.lastname@example.org.
Do Not Track Notice
RINTRO does not track its website users over time and across third party websites or online services, and therefore, does not respond to Do Not Track (DNT) signals. We do not knowingly permit third parties to collect any personal information from our site unless you directly provide it to us and we provide it to them.
Third party links
We may include third party links on our site. These third party linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our sites and welcome any feedback about these linked sites (including if a specific link does not work).
Effective Date and Updates to this Policy